Terms and Conditions



Please read these terms carefully before using www.cvtus.com or placing an order.

This Website is published and maintained by Crystal Vision Technology Inc. By entering this Website or placing an order, you acknowledge and agree to all the terms set out below. If you DO NOT AGREE to these Terms of Use, DO NOT USE THIS WEBSITE.
When you access, browse, or use this Website, or purchase any product from us, you accept, without limitation or qualification, the Terms of Use set forth below. Your use of the Website and any purchase shall be deemed to be your agreement to each of the terms.

🚫 General Use Restrictions

All information, documents, trademarks, logos, graphics, and images (collectively, the “Materials”) provided on this Website are trademarked and are the property of Crystal Vision Technology Inc.

Your Obligations:

  • You agree not to reproduce, re-distribute, publish or circulate any information contained in the Materials to anyone.
  • You may not copy and post content from this Website to other internet Websites, news groups, or mail lists.
  • This Website is only for your personal use.

Marketing & Privacy: If you have subscribed or allowed us to obtain your personal email address, campaigns and other marketing materials will be distributed unless unsubscribed. We honor your privacy and do not re-sell data.

⚠️ Important Legal Notice regarding Audio Recording:
Audio recording without consent is illegal in certain jurisdictions. Crystal Vision Technology Inc has NO liability for the use of its products that does not conform with local laws. You are responsible for complying with all applicable laws regarding audio surveillance.

🛒 Orders, Returns & Refunds

By placing an order with Crystal Vision Technology Inc., you confirm that you have read, understood, and agree to be bound by our Warranty & Refund Policy, which is incorporated into and forms part of these Terms & Conditions. In the event of any conflict between these Terms and the Warranty & Refund Policy regarding returns, refunds, or warranty, the Warranty & Refund Policy shall govern.

By completing a purchase, you specifically acknowledge and agree that:

  • Returned items must be in original, resalable condition with all original packaging, accessories, manuals, and protective inserts, and must be securely repacked to prevent transit damage.
  • A restocking fee of 25% of the product price will be deducted from your refund if the returned item shows signs of use, or arrives with improper/inadequate packaging resulting in scratches, dents, or transit damage.
  • No refund will be issued for items returned with missing parts (accessories, cables, mounts, manuals, packaging, or components), or items that have been swapped, substituted, or replaced with a different product than what was originally shipped. Such returns may be reported as fraudulent.
  • Refunds, return eligibility, shipping responsibility, and warranty coverage are governed in full by the Warranty & Refund Policy in effect at the time of purchase.

✅ Acknowledgement: Placing an order constitutes your binding agreement to the full Warranty & Refund Policy, including all restocking fees, condition requirements, and refund exclusions stated therein.

⚖️ Limitation of Liability

YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK.

To the maximum extent permitted by applicable law, Crystal Vision Technology Inc makes no warranties or representations for the accuracy of any content published on or available through the Website.

Technical Support Liability: Customers who inquire for technical support and verbally give technical support access to their computer agree to all terms and liability. Crystal Vision Technology Inc technical support is not liable for any consequential damages if any is to occur.

Under no circumstances shall Crystal Vision Technology Inc be liable to you or any third-party for any direct, indirect, incidental, punitive, special, or consequential damages (including loss of data, revenue, or profits) arising out of the use of the Content or Materials on this Website.

📝 Right to Change

Crystal Vision Technology Inc reserves the right to modify, add, remove or change any part of these Terms of Use at any time, without notice. Any changes apply as soon as they are posted. By continuing to use this Website after any changes are posted, you are indicating your acceptance of those changes.

®️ Trademarks

Trademarks, logos, and service marks displayed on the Website are registered and unregistered marks of Crystal Vision Technology Inc. Unauthorized use or duplication of these marks is strictly prohibited by law.

Questions regarding these Terms? Contact us at support@cvtus.com