SHIPPING AND DELIVERY
We provide free shipping for orders with destinations listed below.
North America: The U.S. (Puerto Rico, Alaska & Hawaii excluded).
Estimated Shipping Time
The shipping time varies depending on the distribution centers and express companies of your package, and under no circumstances we will hold reliable for the damage or loss due to the delay in the delivery of the package.
Packages should arrive in the United States within 5-7 business days.
Orders placed on Crystal Vision official store will be processed within 2 business days (except for pre-orders).
Losses due to incomplete & incorrect address or fraudulent transition by customers should be borne by them.
Orders that have been shipped out cannot be cancelled generally. Customers shall hold responsible for the shipping fees and relevant additional fees if they want to cancel the orders that have been dispatched out.
Customers shall hold responsible for checking that the package is complete and undamaged when your package is delivered. You should check to ensure no damage on the package before you sign for the delivery. You are authorized to refuse the damaged package based on informing the delivery men of your reason.