Submit a Ticket

Technical Support for Surveillance, Locks & Lighting

⚡ Before You Submit

To help us identify your system and camera, provide the correct guidance, please attach photos.
This will allow us to diagnose your issue as quickly as possible.

For Surveillance Systems:

📸
1. Product Label / Model Name Found on the back of the camera.
📸
2. System Info Screen Right-click on NVR > Menu > System Setup > System > Firmware Version and Built Time.
📸
3. Attach Photos Use the buttons on the right after submitting.

COMPANY: CRYSTAL VISION TECHNOLOGY INC

🕒 9 am - 4 pm, PST (Weekdays)
💬 714-905-9810 (Text Message Only)
✉️ Support@cvtus.com
📷 Important: Attaching Photos

To attach photos, please Submit Ticket first.
On the next screen, you will choose to open Gmail, Mail App, or Text Message to send images.